Careers at Goway Travel

Join our dynamic team where attention to detail meets unparalleled customer service! We're seeking a multitasking guru with a passion for precision to handle confirmation queues, liaise with suppliers, and ensure top-notch documentation quality in the exciting world of travel. If you thrive in a fast-paced environment and are ready to elevate your career in the industry, apply now!

Are you someone who loves turning data into powerful stories, enjoys working closely with teams, and has a knack for uncovering hidden gems of insight? If that sounds like you, we'd love to welcome you aboard as our newest Data Analyst!

Join our team as a Customer Success Representative and play a pivotal role in ensuring our customers' success and satisfaction. In this dynamic role, you will serve as the main point of contact for our clients, addressing their inquiries, concerns, and providing timely solutions. Your passion for building strong relationships and understanding customer needs will drive product adoption and contribute to our company's growth. If you are a proactive communicator with a commitment to excellence, we'd love to hear from you!

Responsible for quoting/assisting all air requests made from Land departments within Goway.

Web Coordinators are specifically responsible for the content required for building, maintenance and quality control of all trips on Goway.com. This position will work directly with the vacation packaging team. The Operations team is responsible for the overall building, maintenance and quality control for all contracts, processing of all confirmations and documentation for reservations and in providing support to all other divisions in the company in regards to the information loaded in the reservation system and flowing to the Goway.com website. Working closely with Marketing Team, Product Managers, General Managers and Contracts Team Leads.

Join us as the Operations Product Manager (Manila) and take charge of our core operations, where your leadership will drive excellence and collaboration across divisions, shaping the future success of our company. Your expertise will be instrumental in ensuring top-tier quality and efficiency in our processes.

Join our team as a Travel Customer Service Specialist, where you'll leverage your 1-year travel industry experience, exceptional communication skills, and customer service expertise to provide personalized solutions and outstanding support, all while thriving in a dynamic environment and contributing positively to our company's culture of continuous learning and growth.

The Product department is responsible for all aspects of the commercialization of Goway product which includes, design, pricing and promotion. The key objective is to source and contract competitive and commercially viable product. In addition, the team develops and maintains co-operative partnerships with airlines, tourist boards and vacation product suppliers. Responsible for regularly auditing, reviewing and revitalizing the product portfolio. Product also serves to educate, support and motivate the Sales team through in-depth trainings, regularly scheduled team meetings and one-on-one conversations. In sum, as a critical link to the Leadership team, the Product department works to maximize commercial viability, marketing efficiencies and sales effectiveness.

As our unprecedented growth continues, we are seeking applications for Destination Specialists in both our retail & wholesale space, serving either the end traveler or the travel agent. At all times our will receive pre-qualified leads so you never have to cold call. You will support your client in creating their dream voyage, from trip design right through to travel! You will liaise with hotels, tour operators and airlines. Your love of travel, superior organizational skills, and your desire to provide an exceptional customer experience is what ensures your success in this role! At Goway we create lifelong customers – perhaps it’s time for you to join the family?

Manila Operations started in 2015. It is Manila’s mission to provide our North American Partners with top-quality support center services 24/7 to support growth initiatives and drive productivity.